Terms of Service
Fairy Tales Group ApS
Ørestads Boulevard 61A, 7. tv
A booking is binding upon the tour participants and Fairy Tales Group ApS as soon as the participants have paid for the booking. Our tour guide services are invoiced without VAT in accordance with a special scheme for tour guide services in Denmark.
Cancellations requested at least 7 days in advance of the scheduled departure are refunded in full. Cancellations requested between 3 and 6 days in advance of the scheduled departure are refunded 50 percent. Cancellations requested within 2 days of the scheduled departure are not refunded. All cancellation requests must be submitted in writing to email@example.com.
The tour descriptions are for illustrative purposes only. Every tour is personal and unique depending on the tour guide and the traffic and weather conditions on the day. Fairy Tales Group ApS does not in any way guarantee that specific sights will be visited.
Participants are responsible for familiarizing themselves with the practical matters in relation to our tours published at www.copenhagenfairytales.dk/faq.
Participation in our tours takes place entirely at the participants' own risk. Participants are liable to any damage to persons and material caused by themselves.
The tour participants consent to the processing of their personal data by Fairy Tales Group ApS for administrative purposes.
Any complaints regarding the services provided by Fairy Tales Group ApS must be communicated in writing to firstname.lastname@example.org no more than 7 days after the departure date of the tour.
In the event of a dispute, if the tour participants and Fairy Tales Group ApS fail to reach agreement during negotiation, any dispute shall be settled according to Danish law.